AUSTRALIA’S MOST TRUSTED BRAND

Australia’s Favourite Air®, Fujitsu General, has been voted the 2018-2022 Reader’s Digest Most Trusted Brand: air conditioning.

The inclusion of air conditioning in the Most Trusted Brand’s survey is recognition that reverse cycle air conditioning is an integral part of day to day comfort and lifestyle in Australian homes.

We understand that our customers are investing in our brand and trusting that we will provide their family with a comfortable living environment. Therefore, it’s not just the products that need to be of a high standard. We’re committed as Australia’s Favourite Air® to having an unprecedented focus on customer service and satisfaction throughout the entire customer journey.

Fujitsu’s extensive network, along with our strong Japanese heritage of innovative research, manufacturing and product development, allows the brand to continuously deliver product excellence, exceptional customer service and reliable home comfort all year round.

5 YEARS PARTS AND LABOUR WARRANTY

To support our 5 year warranty, Fujitsu has its own internal service teams, along with a vast network of over 450 service agents across Australia, giving you someone local that can help you out if required. With our high standards of development and production, we have the confidence to offer a full five year parts and labour warranty on our air conditioners, giving you and your customers complete peace of mind.

HIGH QUALITY PRODUCT RANGE

Fujitsu’s range features over 100 different models, from wall mounted systems, ducted systems, through to our specialised air stage commercial range, no matter what the requirement Fujitsu has the solution. Our local product team works closely with our Japanese R&D Department to develop the most suitable product range for Australia’s climate and conditions. Every Fujitsu air conditioner undergoes extensive testing at our R&D facilities in Japan and at our manufacturing plants, ensuring our products are extremely reliable, whilst featuring the latest in Japanese technology.

LARGE DEALER NETWORK

With over 450 specialist dealers right across Australia, there is a local Fujitsu expert in your area to advise, supply and install a Fujitsu comfort solution for your project. To find your nearest dealer, go to www.fujitsugeneral.com.au.

LOCAL SUPPORT

To support our customers, Fujitsu General has branch offices in every major state of Australia, which means there’s a team locally who can best understand the needs of your projects and offer manufacturers assistance when necessary.

To find contact details of your local office go to www.fujitsugeneral.com.au.

COMMISSIONING & COMMERCIAL SERVICE OPPERATIONS

The Commissioning & Commercial Service team provides dedicated commercial service support for our products and dealer network. This support includes “Airstage” product commissioning, warranty servicing and technical training for any commercial or large scale residential application where Fujitsu’s product has been used. This specialised team offers proactive support and assistance in all pre and post sales activities throughout the project.